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5-Powerpack Dealing With Difficult Customers and Team Members

  • 12 Steps

About

This online Leadership Powerpack™ equips leaders and aspiring managers with the knowledge, practical tools, and strategies needed to successfully lead hybrid teams in today’s dynamic workplace. Through expertly designed video modules, interactive worksheets, targeted coaching tools, and real-world case studies, participants will learn how to build cohesive, inclusive, and high-performing teams across both remote and in-person settings. The curriculum guides learners through how to deal with difficult customers and team members. Users will discover how to create feedback loops, leverage digital tools purposefully, and design intentional routines that promote psychological safety and engagement for all team members. Practical application is at the heart of this Powerpack. Step-by-step guides and actionable exercises help leaders integrate best practices into daily workflows—whether setting up balanced meetings, supporting team well-being, or cultivating trust and recognition across locations and schedules. Who Should Use This Powerpack Current and aspiring leaders managing hybrid or distributed teams HR professionals shaping hybrid work policies and practices Coaches and trainers seeking turnkey resources for leadership development Organizations pursuing innovation, resilience, and connection in a changing work world How to Use This Powerpack Pair the videos, quizzes, worksheets, and articles together, or use them independently to structure team development workshops, leadership retreats, coaching sessions, or self-paced learning. The Powerpack delivers a comprehensive approach for building adaptable, equitable, and successful hybrid teams, supporting leaders at every step in the journey. Copyright © 2025 Cathy Fitzhenry. All Rights Reserved. These materials are for personal and coaching use only and may not be duplicated or distributed.

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Price

$19.00

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THE LEADING HEART %

CSF Marketing Serivces Co

 

3157 Farnam Street

 

Suite 7104PMB7302

 

Omaha, NE 68131

(402) 532-1235 

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